HR Assistant

Harrods

Location: London, United Kingdom

Category: Human Resources

Salary: 25,000 - 35,000 GBP / yearly

Full-time

Job Description

Join our HR team as a HR Assistant to provide administrative support, resolve queries, empower colleagues, and manage various HR tasks and projects.

Responsibilities

Manage and resolve Tier 1 HR queries via email, phone, and case management systems.
Deliver weekly and monthly administrative tasks related to benefits schemes, offboarding reports, and maternity leave communications.
Assign, monitor, and respond to cases within Workday for timely resolutions.
Oversee People Support inbox for external queries like reference requests and offboarding documentation.
Support cyclical HR processes and ad hoc projects assigned by HR Services Manager.

Qualifications

Broad knowledge of employee lifecycle processes, HR policies, and employment law.
Customer-centric mindset with a focus on enabling and supporting stakeholders effectively.
Ability to work efficiently under pressure, handling high volumes of cases and queries.
Previous HR experience, ideally in a similar role.
Strong attention to detail and compliance with GDPR and other regulations.

Perks & Benefits

Company pension and flexible working.
22 days' holiday and birthday off.
Up to 33% in-store discount, including food hall and restaurants.
Season ticket loan.

Why Join Us?

Harrods is a leading luxury department store offering abundant career opportunities, a friendly work environment, and a supportive culture. Join us to make the impossible possible for our customers and build an exceptional career across various specialisms.