Baggage Services Agent - Lost & Found - Portuguese Speaker at Cobalt Ground Solutions - Hounslow, England Baggage Services Agent - Lost & Found - Portuguese Speaker - Cobalt Ground Solutions

Baggage Services Agent - Lost & Found - Portuguese Speaker

Cobalt Ground Solutions

Location: Hounslow, England, United Kingdom

Category: Airport Services

Salary: 28,000 - 28,000 GBP / yearly

Full-time

Job Description

Exciting opportunity to work as a Baggage Services Agent - Lost & Found - Portuguese Speaker at London Heathrow Airport with prestigious airlines.

Responsibilities

Perform all baggage tracing and reconciliation activities on shift
Liaise with customer airlines and passengers in a timely manner
Handle passenger claims efficiently and customer-focused
Assist with passenger and baggage handling during flight disruptions
Ad hoc Passenger Service Agent duties as required

Qualifications

5-year checkable employment/education history
Exemplary customer service skills
Fluent in Portuguese
Public-facing customer service experience
Problem-solving and time management skills

Perks & Benefits

Full training provided
Uniform supplied
Free staff car parking
Company pension

Why Join Us?

Join us to work with prestigious airlines, receive full training, and enjoy perks like free parking and company pension.