Account Manager - IT & Managed Services at wkLoop - London, Account Manager - IT & Managed Services - wkLoop

Account Manager - IT & Managed Services

wkLoop

Location: London, United Kingdom

Category: Account Management

Salary: 35,000 - 50,000 GBP / yearly

Full-time


Job Description

Join our team as an Account Manager in the IT & Managed Services sector. Focus on client retention and growth to drive business success.

Responsibilities

  • Cultivate and maintain strong, long-term relationships with existing clients
  • Collaborate with internal teams to deliver a first-class customer experience
  • Track and analyze key performance metrics (KPIs)
  • Achieve monthly sales targets and manage renewals of contracts and subscriptions
  • Develop account plans and strategies to enhance client loyalty
  • Identify opportunities to expand services and align solutions with client objectives
  • Work closely with technical teams to present tailored solutions
  • Maintain accurate CRM records and provide regular forecasting

Qualifications

  • Proven experience in account management, preferably in IT and managed services
  • Strong sales and negotiation skills
  • Excellent communication and interpersonal abilities
  • Ability to analyze data and draw insights
  • CRM software proficiency

Perks & Benefits

  • Competitive salary and commission structure
  • Opportunities for career growth
  • Health insurance and retirement benefits
  • Flexible working hours

Why Join Us?

Join us to take ownership of client relationships, drive business growth, and be part of a dynamic team in the IT industry.