Technical Account Manager

Dialpad

Location: London, United Kingdom

Category: Customer Experience

Salary: 60,000 - 80,000 GBP / yearly

Full-time

Job Description

Join Dialpad as a Technical Account Manager to support the largest and most complex users. Collaborate cross-functionally to provide strategic consultations and identify areas for business growth.

Responsibilities

Deliver exceptional service to key stakeholders
Work with Operations team to provide resources and knowledge
Develop long-term user relationships
Act as a trusted advisor and maintain strategic relationships
Lead user-facing meetings and create user-facing content

Qualifications

5+ years of enterprise-level client-facing work
Strong communication skills
Ability to lead complex integration conversations
Familiarity with APIs and SQL
Technical troubleshooting skills

Perks & Benefits

Medical, dental, and vision plans
Monthly stipend for cell phone and home internet bills
Reimbursement for gym memberships
Professional development support
Collaborative culture and competitive salaries

Why Join Us?

Join Dialpad for a collaborative culture, competitive salaries, and a commitment to diversity, equity, and inclusion. Be part of a team that celebrates identity, inclusion, and belonging.