Location: London, United Kingdom
Category: Customer Service
Salary: 23,453 - 23,453 GBP / yearly
Full-time
Join our team as a Contact Centre Coordinator to support our mission of providing fair education to all children. You will be responsible for processing and answering questions from our teaching and school based audiences, ensuring efficient and effective customer service.
- Process and answer questions from teaching and school based audiences
- Provide efficient and effective customer service
- Work with external audiences and internal colleagues to ensure timely and accurate responses
- Adapt to changing team needs and provide support on key tasks
- Strong work ethic and willingness to make a difference
- Experience managing high-volume workloads
- Excellent planning and time management skills
- Ability to build and maintain relationships with key stakeholders
- Competitive salary package
- Opportunity to make a real impact
- Dynamic and fast-paced work environment
- Be part of a team working towards a better future
- Opportunity to contribute to a noble cause