German-Speaking Support Engineer - Alexa Information & Ads

Evi Technologies Limited

Location: London, United Kingdom

Category: Engineering

Salary: 30,000 - 50,000 GBP / yearly

Full-time

Job Description

Join our Knowledge International Operations team in Cambridge or London to help localize Alexa's knowledge base in German, ensuring accurate and engaging content for customers in your language's locale.

Responsibilities

Translate knowledge content into German
Perform Quality Assurance testing
Troubleshoot and fix semantic frictions
Manage trouble tickets to resolution
Generate service metrics
Improve team processes

Qualifications

Fluency in German and English
Strong problem-solving skills
Ability to thrive in a fast-paced environment
Excellent organizational skills
Proficiency in Microsoft Office products

Perks & Benefits

Competitive salary
Opportunity to work on cutting-edge AI technology
Collaborative team environment
Training and development opportunities
Health and wellness benefits

Why Join Us?

Join us to make a direct impact on customer satisfaction and team metrics by leveraging your technical expertise and language skills.