Customer Care Representative at Skechers UK & Ireland at Skechers - St Albans, England Customer Care Representative at Skechers UK & Ireland - Skechers

Customer Care Representative at Skechers UK & Ireland

Skechers

Location: St Albans, England, United Kingdom

Category: Customer Service

Salary: 22,000 - 28,000 GBP / yearly

Full-time


Job Description

Join Skechers as a Customer Care Representative for the UK and Ireland websites. Assist in daily operations, oversee orders, handle faulty claims, refunds, and exchanges. Implement and provide support for online marketing initiatives.

Responsibilities

- Assist in daily operations of UK and Ireland websites

- Oversee orders and handle faulty claims, refunds, and exchanges

- Implement and support online marketing initiatives

- Perform ad-hoc duties assigned by customer service manager

Qualifications

- Excellent customer facing communication skills

- Ability to close complaints with a positive outcome

- Proficient in MS Office

- Self-motivated and creative

Perks & Benefits

- Competitive salary and benefits package

- Opportunities for career growth

- Fun and dynamic work environment

- Product discount

- Free onsite parking

Why Join Us?

- Make a positive impact with Skechers

- Be a brand ambassador

- Embrace diversity and equality