Customer Assistant at wkLoop - London, Customer Assistant - wkLoop

Customer Assistant

wkLoop

Location: London, United Kingdom

Category: Retail

Salary: 20,000 - 25,000 GBP / yearly

Full-time

Job Description

As a Customer Assistant, you will be responsible for delivering a great shopping experience for customers by putting them first. You will champion new ways of working within stores, complete tasks to maintain high standards, and provide excellent service across all channels.

Responsibilities

  • Serve customers efficiently and brilliantly well
  • Keep the store clean and tidy
  • Utilize digital tools effectively
  • Share feedback to improve processes
  • Support colleagues in building skill and confidence
  • Own learning & development
  • Have product knowledge and make recommendations
  • Engage with customers to understand their needs
  • Complete tasks efficiently and in line with SOPs
  • Minimize costs and waste
  • Follow safe and legal practices

Qualifications

  • Understand company operations and strategy
  • Deliver excellent work with attention to detail
  • Act on feedback and set performance objectives
  • Communicate effectively
  • Cope well with change and challenges
  • Build positive relationships

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