Reservations Manager at wkLoop - London, Reservations Manager - wkLoop

Reservations Manager

wkLoop

Location: London, United Kingdom

Category:

Salary: 30,000 - 45,000 GBP / yearly

Full-time

Job Description

We are looking for a Reservations Manager to lead our team and ensure exceptional guest experiences. If you have a passion for luxury hospitality and strong leadership skills, we want to hear from you.

Responsibilities

  • Direct and lead the Reservations Team to meet budget goals
  • Ensure personalized guest experiences
  • Maximize revenue through strategic initiatives
  • Manage room availability and inventory control
  • Handle no shows and cancellations
  • Manage guest feedback and service recovery
  • Hire, develop, motivate, and supervise team members

Qualifications

  • 3 years experience in Front Office/Reservations Operations
  • Proficiency in hotel and Microsoft software
  • Passion for luxury hospitality
  • Excellent communication skills
  • Strong time management and organization skills
  • Ability to work under pressure

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