E-commerce Advisor at wkLoop - London, E-commerce Advisor - wkLoop

E-commerce Advisor

wkLoop

Location: London, United Kingdom

Category: Customer Service

Salary: 25,000 - 30,000 GBP / yearly

Full-time


Job Description

Join our team as an E-commerce Advisor to provide excellent customer service to our online parts customers. Work closely with key members of the ecommerce and operations teams in a rapidly growing business unit.

Responsibilities

Deliver outstanding customer service through e-mail, live chat, and telephone. Resolve customer queries, process returns, exchanges, and coordinate orders with internal/external systems.

Qualifications

Computer skills, excellent customer service skills, attention to detail, ability to prioritize and multitask, professional communication skills, interest in vehicle car parts desired.

Perks & Benefits

33 days annual leave, pension scheme, life assurance, vehicle purchase scheme, discounts, volunteer day, cycle to work scheme, access to Perks at Work discount website.

Why Join Us?

Join us for generous rewards, training, development opportunities, job security, and career progression.