Delivery Account Operations Professional

Xerox Holdings Corporation

Location: London, United Kingdom

Category: Operations

Salary: 35,000 - 45,000 GBP / yearly

Full-time

Job Description

Responsible for the operational, on-site delivery of outsourcing/facilities management to end user customers. Activities involve maintaining contracted service levels resulting in customer satisfaction, maintaining customer relationships, and contract commitments delivered within cost targets.

Responsibilities

Allocate activities and tasks to ensure contractual commitments are met
Manage operational staff supporting delivery of services
Co-ordinate on-site tasks and resources to meet SLA requirements
Conduct team meetings, share best practices, and set expectations
Identify opportunities for improvement in customer operations

Qualifications

Previous experience in operations management
Strong leadership and people management skills
Excellent communication and problem-solving abilities
Knowledge of facilities management and outsourcing processes

Perks & Benefits

Healthcare benefits
Paid time off
Professional development opportunities

Why Join Us?

Join us to be part of a company with a rich history of innovation and commitment to diversity and inclusion. Be involved in cutting-edge technologies and make a difference in the workplace experience.