Hospitality Duty Manager at Aston Villa

Levy UK

Location: Birmingham, England, United Kingdom

Category: Hospitality

Salary: 30,000 - 45,000 GBP / yearly

Full-time

Job Description

The Hospitality Duty Manager at Aston Villa is responsible for ensuring exceptional guest experiences during events and functions. They oversee catering, dining services, and maintain the ambiance of hospitality areas to meet and exceed guest expectations.

Responsibilities

Collaborate with event planners and internal teams to develop comprehensive hospitality plans
Lead and manage a diverse team of hospitality staff
Oversee catering and food & beverage services
Enhance guest experience by focusing on top-notch service
Manage budgets for hospitality services
Ensure compliance with health & safety regulations
Utilize technology for efficient event planning
Build and maintain client and vendor relationships
Lead continuous improvement initiatives
Demonstrate flexibility and crisis management

Qualifications

Proven experience in hospitality or events industry
Background in overseeing catering operations
Strong communication and leadership skills
Exceptional organisational abilities
Customer-centric mindset
Flexibility and adaptability
Knowledge of industry trends
Problem-solving and financial acumen
Commitment to excellence

Perks & Benefits

Opportunity to work at prestigious venues
Passionate culinary environment
Focus on sustainability and wellbeing
Official partners of the British Paralympic Association
Pays all team members at least the Real Living Wage

Why Join Us?

Levy UK offers the opportunity to work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. Join us in our commitment to sustainability, wellbeing, diversity, and inclusion.