Location: Manchester, England, United Kingdom
Category: Information Technology
Salary: 25,000 - 35,000 GBP / yearly
Full-time
Join our team as an IT Service Desk Analyst and provide 1st level support to users of IT systems. Be the single point of contact for incident and request logging to minimize service disruption.
- Provide 1st level Service Desk support
- Act as a single point of contact for incident and request logging
- Apply knowledge and first contact resolutions to minimise service disruption
- Experience in providing IT support in a corporate environment
- Awareness of Service Management disciplines
- ITIL Foundation certification
- Previous use/awareness of Active Directory