Customer Support Representative

wkLoop

Location: London, United Kingdom

Category: Customer Service

Salary: 11 - 14 GBP / hourly

Full-time

Job Description

Are you a people person with a knack for problem-solving? Do you thrive in a fast-paced environment where you can make a real impact? If so, this opportunity could be for you.

Responsibilities

Responding to customer queries via phone, email, and chat
Troubleshooting issues and providing clear solutions
Processing orders, refunds, and account updates
Maintaining accurate records of customer interactions
Collaborating with internal teams to improve customer experience

Qualifications

Strong communication and problem-solving skills
Previous experience in customer service (preferred but not essential)
Ability to handle customer concerns with empathy and professionalism
Comfortable using CRM tools and ticketing systems
A self-motivated and adaptable approach to work

Perks & Benefits

Work from home with flexible hours
Competitive hourly rate
Training and career development opportunities
Supportive and collaborative team environment

Why Join Us?

If you are passionate about delivering excellent customer service and want to grow in a dynamic environment, apply today.