Location: Lincoln, England, United Kingdom
Category: Management
Salary: 40,000 - 40,000 GBP / yearly
Full-time
Lead all aspects of crematorium operations, ensuring exceptional service and legal compliance. Manage and support your team for smooth operations and customer satisfaction.
Lead all aspects of crematorium operations, ensuring exceptional service and legal compliance.
Manage and support your team, including Crematorium Assistants, Ground Staff, Memorial Consultants and Admin staff.
Oversee daily scheduling, chapel coordination, and the cremation process with dignity and precision.
Always ensure respectful and professional care for the deceased.
Develop and implement marketing strategies to raise awareness and increase memorialisation uptake.
Monitor financial performance, cost control, and resource allocation to ensure profitability.
Build strong relationships with funeral directors, clergy/celebrants, and local stakeholders.
Uphold high standards of Health and Safety, environmental compliance, and site presentation.
Ensure compliance with FCA standards for all pre-need funeral and memorial plans.
Strong background in team and operational management.
Leads with empathy, integrity, and professionalism.
Strong commercial awareness and confidence in managing budgets and KPIs.
Confident communicator, both with staff and members of the public.
Comfortable using systems and tools for scheduling, reporting, and compliance.
Can work autonomously and make sound decisions under pressure.
Full training and support from regional and central teams.
25 days annual leave + bank holidays.
Company pension, life assurance, and employee assistance programme.
BUPA private healthcare (Self).
Annual company bonus.
Join us to be a part of a caring and professional team that provides families with compassionate and respectful services during challenging times.