Customer Operations Advisor - Sales at Thomas Cook at Thomas Cook - London, Customer Operations Advisor - Sales at Thomas Cook - Thomas Cook

Customer Operations Advisor - Sales at Thomas Cook

Thomas Cook

Location: London, United Kingdom

Category: Customer Service

Salary: 25,000 - 35,000 GBP / yearly

Full-time


Job Description

Join Thomas Cook as a Customer Operations Advisor, handling inquiries via phone, live chat, social media, and email. Be the voice of Thomas Cook, delivering world-class service to customers and driving sales through lead generation.

Responsibilities

Deliver world-class service to customers through various channels. Build relationships, drive satisfaction and meet sales goals. Support agents with sales conversions and problem-solving.

Qualifications

Minimum 6 months experience in a travel sales role. Positive attitude, strong IT skills, and ability to multitask. Passion for learning and achieving results.

Perks & Benefits

Flexible working arrangements, generous annual leave, maternity/paternity leave, life assurance cover, pension scheme, medical care, and more.

Why Join Us?

Join Thomas Cook to shape the future of travel and create unforgettable experiences for customers. Be part of a supportive environment and a success story.