Location: London, United Kingdom
Category: Customer Support
Salary: 28,000 - 35,000 GBP / yearly
Full-time
Suade is seeking a Customer Support Specialist to provide world-class customer service and technical support to clients. Join our diverse team and work in a collaborative environment to ensure customer satisfaction.
Be the first line of contact for clients, providing solutions to their queries and issues.
Collaborate with account managers and delivery teams to align product with client expectations.
Escalate unresolved issues and maintain accurate records of customer interactions.
Basic knowledge of financial products and excel.
Strong organizational skills and ability to multitask.
Excellent communication skills and ability to work with minimal supervision.
25 days holiday + Bank Holidays.
Flexible holiday schedule.
Company Pension and maternity leave benefits.
Work from home budget and annual training subsidy.
Suade is an equal opportunity employer with a diverse team and great values. Join us to be part of a collaborative environment where your contributions are valued.