Location: Birmingham, United Kingdom
Category: Customer Service
Salary: 0 - 0 GBP / yearly
Full-time
Join NSPCC as a Helpline Advisor to provide advice, information, and support to the public and professionals regarding child protection concerns.
Be the first point of contact for adults reporting child protection concerns. Provide reassurance and identify key points of concerns efficiently.
Excellent interpersonal, written and oral communication skills. Previous Customer Service experience. Strong attention to detail and IT skills.
Annual salary review, 29 days annual leave plus bank holidays, pension contribution matching up to 7%, online discount portal access, Wellness Hub for wellbeing support.
Join a team dedicated to ending cruelty to children in the UK. Make a positive impact on families nationwide.