Customer Service Advisor

Mitie

Location: Birmingham, England, United Kingdom

Category: Customer Service

Salary: 22,000 - 28,000 GBP / yearly

Full-time

Job Description

Join us and help deliver exceptional customer service every day at Mitie. We are looking for a personable and empathetic Customer Service Advisor to support our clients with various facilities management services.

Responsibilities

Respond to customer requests within specific timescales
Build relationships with clients
Handle administrative tasks
Achieve call handling targets

Qualifications

Passion for customer service
Proficiency in Microsoft Excel
Adaptability to new systems
Strong communication skills

Perks & Benefits

Virtual GP for you and household members
Financial wellbeing assistance
Flexible lifestyle benefits platform
High street discounts

Why Join Us?

Progress your career with diverse training opportunities
Recognition for hard work with Mitie Stars
Inclusive recruitment process