Customer Service Representative

wkLoop

Location: London, United Kingdom

Category: Customer Service

Salary: 45,000 - 45,000 GBP / yearly

Full-time

Job Description

Join our team as a Customer Service Representative and provide exceptional support to our valued customers. This is a fully remote role with great career growth opportunities.

Responsibilities

Provide exceptional customer support via email, phone, and live chat
Troubleshoot and resolve customer issues efficiently and empathetically
Maintain accurate records of customer interactions and feedback
Collaborate with internal teams to improve customer experience
Identify opportunities to enhance processes and customer satisfaction
Stay up to date with company products and services to offer informed solutions

Qualifications

No experience needed - full training provided
Strong problem-solving and communication skills
A customer-first attitude with a passion for helping others
Comfortable working independently in a remote setting
Tech-savvy with the ability to learn new systems quickly
A positive, solutions-focused mindset

Perks & Benefits

Competitive salary (?45,000)
Paid training and ongoing career development
Flexible working hours
Employee discounts on company products
Health & wellness programs
33 days holiday (including bank holidays)

Why Join Us?

This is an exciting opportunity to be part of a forward-thinking company and build a rewarding career in customer experience. If you have a passion for helping people and want to make a real impact, we'd love to hear from you!