Location: Aberdeen, Scotland, United Kingdom
Category: Information Technology
Salary: 25,000 - 35,000 GBP / yearly
Full-time
Join prosource.it as a Desktop Support Engineer in Aberdeen. Responsibilities include building and installing PCs, troubleshooting, and maintaining PCs, ensuring work is done within service levels, and documenting technical issues clearly.
Build and install PCs and peripheral devices, troubleshoot and maintain PCs, work within service levels, track call status, undertake IT moves, explain technical issues, maintain antivirus and patch levels, install software, and support OS and hardware refresh programs.
Technical skillset in Microsoft environments, end user support and troubleshooting experience, hands-on PC building experience, knowledge of call logging tools, troubleshooting desktops, laptops, and printers, ITIL Foundation, strong communication skills, proactive attitude, and relevant technical certifications are advantageous.
Competitive salary, company pension scheme, private medical and dental insurance, group income protection plan, group life assurance, cycle to work scheme, prosocial events, electric car salary sacrifice scheme, training and development opportunities, funding for self-study materials and exam fees, and incentive bonus upon passing exams.
Join a forward-thinking organization like prosource.it that values employee development, offers excellent opportunities, encourages new learning, and supports individuals in achieving their goals. Work in a challenging but rewarding position with a global workforce of over 500 staff and contractors.