Spa Receptionist at wkLoop - London, Spa Receptionist - wkLoop

Spa Receptionist

wkLoop

Location: London, United Kingdom

Category: Hospitality

Salary: 22,000 - 28,000 GBP / yearly

Full-time

Job Description

We are seeking a friendly and organized Spa Receptionist to join our team in the Cayman Islands. As the first point of contact for our guests, you will create a welcoming atmosphere and ensure the smooth operation of the spa's front desk.

Responsibilities

  • Greet guests warmly upon arrival
  • Answer phone calls, emails, and inquiries
  • Schedule and confirm appointments
  • Maintain client records
  • Process payments and operate the POS system
  • Provide information about spa services
  • Handle guest concerns with professionalism
  • Support spa team with administrative tasks
  • Ensure timely check-in and check-out of guests
  • Stay up-to-date with spa services

Qualifications

  • Previous receptionist or customer service experience
  • Strong communication skills
  • Excellent organizational skills
  • Proficient in basic office software
  • Professional appearance and demeanor
  • Ability to work flexible hours
  • Basic knowledge of spa treatments is an advantage
  • Experience with spa booking software preferred

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