Operations Process Lead - Financial Support at Capital One - Nottingham, Nottinghamshire Operations Process Lead - Financial Support - Capital One

Operations Process Lead - Financial Support

Capital One

Location: Nottingham, Nottinghamshire, United Kingdom

Category: Operations

Salary: 45,000 - 65,000 GBP / yearly

Full-time

Job Description

Lead the management and improvement of Collections and Recoveries processes in the financial support sector.

Responsibilities

Oversee the end-to-end Collections and Recoveries operational processes
Lead and coach a team to set processes up for success
Partner with cross-functional teams to implement process improvements

Qualifications

Customer-Centric Mindset
Strong Communication Skills
Problem Solving Abilities
Leadership Experience
Process Improvement Experience

Perks & Benefits

Career progression opportunities
Pension scheme, bonus, generous holiday entitlement, and private medical insurance
Flexible working arrangements

Why Join Us?

Contribute to an organization committed to transformation
Access to core benefits and career development programs
Innovative workspaces and facilities