Location: London, United Kingdom
Category: Customer Service
Salary: 14 - 14 GBP / hourly
Full-time
Exciting opportunity to join the RFU Ticketing team as a Customer Service Assistant. Provide 1st line support to members, customers, and associates of the Rugby Football Union.
Manage customer enquiries via phone and online systems, resolve queries, maintain knowledgebase, assist with testing, and support ticketing on event days.
Effective communication, technology proficiency, attention to detail, ability to work under pressure, collaborative team player, commitment to continuous development and embodying core values.