Customer Service Manager at NHS Blood and Transplant - Barnsley, England Customer Service Manager - NHS Blood and Transplant

Customer Service Manager

NHS Blood and Transplant

Location: Barnsley, England, United Kingdom

Category: Customer Service

Salary: 35,000 - 45,000 GBP / yearly

Full-time


Job Description

Join NHS Blood and Transplant as a Customer Service Manager to make a difference in supporting hospital transfusion teams and advocating for hospitals and patients.

Responsibilities

Focus on learning from customer feedback to improve services for hospitals. Develop and maintain key relationships with NHSBT service users. Act as a primary outward-facing link with hospitals.

Qualifications

HCPC registered Biomedical Scientist. MSc in transfusion/transplant or relevant subject. Continuous learning and professional development. Possess a valid driving licence.

Perks & Benefits

27 days annual leave plus Bank Holidays. NHS pension scheme. Flexible working opportunities. Culture of continuous learning and development.

Why Join Us?

Join a team of over 6,000 people making a genuine difference in the community. Be part of an inclusive workplace and culture of caring, expertise, and quality.