Remote Account Manager (Customer Success - EMEA)

Vita CV

Location: London, United Kingdom

Category: Customer Success

Salary: 0 - 0 GBP / yearly

Full-time

Job Description

Join Vita CV in a Remote Account Manager role for a fast-growing Marketing Technology Company. Support customers across EMEA region in maximizing platform value.

Responsibilities

Onboard new customers, ensuring successful integration
Manage and nurture relationships with key accounts
Create tailored success plans and improve retention
Analyze customer usage trends for growth opportunities
Provide feedback to enhance customer experience
Develop product documentation and user guides

Qualifications

3+ years' experience in Customer Success or Account Management
Strong interpersonal and relationship-building skills
Organizational and project management abilities
Tech-savvy mindset with data analysis experience
Fluent in English
Bachelor's degree or equivalent

Perks & Benefits

Competitive salary with remote flexibility
Fast-track career progression in a growing SaaS company
Autonomy to lead initiatives and contribute to product success
Exciting, fast-paced work environment with industry leaders

Why Join Us?

Join us if you are passionate about customer success and SaaS, for a chance to take your career to the next level!