Switchboard Supervisor at The Chancery Rosewood - London, Switchboard Supervisor - The Chancery Rosewood

Switchboard Supervisor

The Chancery Rosewood

Location: London, United Kingdom

Category: Hospitality

Salary: 30,000 - 40,000 GBP / yearly

Full-time


Job Description

The Chancery Rosewood is seeking a Switchboard Supervisor to lead a team dedicated to ensuring smooth operations and exceptional guest service.

Responsibilities

  • Oversee service centre associates to ensure exceptional service delivery
  • Lead, train, and support a team of associates
  • Develop processes for efficient operations
  • Manage guest queries and ensure timely resolutions

Qualifications

  • Experience in hospitality management
  • Strong leadership and problem-solving skills
  • Ability to collaborate across departments
  • Excellent communication skills

Perks & Benefits

  • 12 complimentary room nights across The Rosewood Hotel portfolio
  • Discounts on Food & Beverage
  • Flexible benefits scheme
  • Life insurance and enhanced sick pay policy

Why Join Us?

Join a global lifestyle and hospitality management group committed to 'Relationship Hospitality' and building strong relationships with associates, guests, and communities.