Customer Experience Team Member

wkLoop

Location: Birmingham, England, United Kingdom

Category: Retail

Salary: 10 - 14 GBP / hourly

Full-time

Job Description

Join our team as a Customer Experience Team Member and be part of creating a great in-store experience for our customers. Share your enthusiasm for athletic products and engage with customers to deliver exceptional service.

Responsibilities

Ensure high levels of customer satisfaction by being knowledgeable on all products offered
Deliver sales, outstanding customer experience, and operational expectations
Connect with every customer by asking open-ended questions to assess needs
Maintain awareness of product knowledge and trends to fit customer's needs
Contribute to a positive and inclusive work environment

Qualifications

0-3 years of retail experience
Confident and comfortable engaging customers
Motivated to achieve great results
Flexible availability including nights, weekends, and holidays

Perks & Benefits

28 days holiday plus an extra day per year for the first 5 years
Associate discount of between 30 - 50%
Hapi App offering discounts & prize draws
Employee Assistance Program - Retail Trust
Company Sick Pay scheme
Head Office Internships
Striper Ambassador Programme
Development Opportunities