Location: London, United Kingdom
Category: Customer Service
Salary: 45,000 - 60,000 GBP / yearly
Full-time
Lead a small onboarding team to ensure high-touch customer experience during the early lifecycle of accounts.
Lead, coach, and support team members
Handle escalations and enterprise onboarding
Build relationships with C-suite stakeholders
Drive adoption and customer satisfaction
Work cross-functionally to improve processes
Prior experience in team management
Strong communication and leadership skills
Ability to handle escalations and build relationships with stakeholders
Experience in customer service or onboarding
Flexible work options
Upskilling opportunities
Mentoring support
Access to job opportunities with flexible employers
Join us in our mission to help individuals return to meaningful, flexible work after a career break
Be part of a community that values work-life balance
Make a difference in the lives of individuals returning to work