Retail Revenue Manager

Haven

Location: Great Yarmouth, Norfolk, United Kingdom

Category: Retail Management

Salary: 0 - 0 GBP / yearly

Full-time

Job Description

Join our One Great Team at Haven as a Retail Revenue Manager, responsible for leading a team to deliver exceptional service and create memorable shopping experiences in our retail outlets.

Responsibilities

Lead, motivate, and support the team to deliver excellent service and achieve targets.
Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
Ensure all operations comply with health and safety regulations, company policies, and standards.
Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
Support team development through ongoing training, mentoring, and creating growth opportunities.

Qualifications

Proven experience in roles such as Supermarket Manager, Store Manager or a similar management role within the retail or hospitality industry.
Strong leadership and communication skills.
Ability to work in a fast-paced environment while maintaining attention to detail.
Exceptional customer service and problem-solving abilities.
Knowledge of health and safety regulations.
Strong organisational and multitasking skills.
Experience in budgeting and financial management.
Flexibility to work evenings, weekends, and holidays.

Perks & Benefits

Attractive salary plus annual bonus opportunity.
On-site accommodation, subject to availability and T&Cs.
An inclusive, supportive work environment.
Comprehensive training and ongoing support.
Career development opportunities, including fully funded qualifications.
Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and more!

Why Join Us?

Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.