Customer Experience Team Member

wkLoop

Location: Glasgow, Scotland, United Kingdom

Category: Retail

Salary: 10 - 14 GBP / hourly

Full-time

Job Description

Join our team as a Customer Experience Team Member and be part of a dynamic and enthusiastic group of individuals who are passionate about athletic sneakers and apparel. Your role will involve engaging with customers, providing excellent sales service, and creating a positive in-store experience for every customer.

Responsibilities

Ensure high levels of customer satisfaction by being knowledgeable on all products offered
Deliver sales, outstanding customer experience, and operational expectations
Connect with every customer by asking open-ended questions to assess needs
Maintain an awareness of all product knowledge and current trends

Qualifications

0-3 years of retail experience
Confident and comfortable engaging customers
Motivated to achieve great results
Flexible availability including nights, weekends, and holidays

Perks & Benefits

28 days holiday plus an extra day per year for the first 5 years
Associate discount of between 30 - 50%
Hapi App offering discounts & prize draws
Employee Assistance Program - Retail Trust