Senior Customer Care Coordinator at wkLoop - Northampton, England Senior Customer Care Coordinator - wkLoop

Senior Customer Care Coordinator

wkLoop

Location: Northampton, England, United Kingdom

Category: Customer Service

Salary: 34,000 - 36,000 GBP / yearly

Full-time


Job Description

Join the Customer Care team of a leading national housebuilder with over 50 years of experience in the industry.

Responsibilities

- Handling customer care enquiries and complaints

- Scheduling work with trades and suppliers

- Ensuring high-quality, timely resolutions

- Supporting inspections and warranty claims

Qualifications

- Experience in customer care (housebuilding ideal)

- Strong communication & admin skills

- Construction knowledge or Sitestream use is a bonus

Perks & Benefits

- Salary: £34,000 - £36,000

- Bonus: Discretionary annual bonus

- Holidays: 33 days including bank holidays

- Pension: Enhanced scheme

- Extras: Employee discount platform, career progression

Why Join Us?

Looking for your next step in residential construction with a business that's thriving? Join us now!