Location: Northampton, England, United Kingdom
Category: Customer Support
Salary: 30,000 - 30,000 GBP / yearly
Full-time
Join our client's team in Northampton as a Relationship Support Executive, providing comprehensive support to customers and contributing to client growth and satisfaction.
Provide seamless onboarding support for new clients.
Handle diverse customer queries efficiently and effectively.
Support sales teams through administrative tasks.
Prepare sales proposals, presentations, and contracts.
Manage customer information meticulously.
Collaborate with internal departments to streamline sales processes.
Analyse sales data and conduct market research.
Identify opportunities for process improvement.
Handle customer complaints effectively.
Adhere to all relevant rules, regulations, and codes of conduct.
Ideally degree educated.
Excellent communication and interpersonal skills.
Proven experience in a customer-facing or support role (preferred).
Proficiency in Microsoft Office Suite.
Strong organisational and time management skills.
Ability to work independently and as part of a team.
Analytical skills and attention to detail.