Customer Service Advisor at Abbots Care - St Albans, Customer Service Advisor - Abbots Care

Customer Service Advisor

Abbots Care

Location: St Albans, United Kingdom

Category: Customer Service

Salary: 28,392 - 28,392 GBP / yearly

Full-time

Job Description

Exciting opportunity for a Customer Service Advisor to join a multi award-winning care provider in St Albans.

Responsibilities

First point of contact for service users
Monitoring electronic system for calls completion
Supporting care staff in the community
Maintaining records and spreadsheets
Verifying and logging calls for payroll
Other support duties

Qualifications

Strong customer service background
Excellent communication skills
Experience in fast-paced environment
Attention to detail
Team player with interpersonal skills
Ability to commute to St Albans office
Flexibility for on-call duties

Perks & Benefits

Paid development and training
Employee Benefit Scheme
Market leading mileage allowance
Progression opportunities
Diploma training
Employee Wellbeing app access
Leading brand discount schemes
Office Doggies
Beverage Trolley on Fridays

Why Join Us?

Join an 'Outstanding' care provider committed to staff development, training, and well-being support.