Service Delivery Manager at wkLoop - Market Drayton, England Service Delivery Manager - wkLoop

Service Delivery Manager

wkLoop

Location: Market Drayton, England, United Kingdom

Category: Management

Salary: 40,000 - 60,000 GBP / yearly

Full-time


Job Description

The Service Delivery Manager will streamline operations, managing the day-day Service Delivery allowing senior leadership to focus on strategic goals.

Responsibilities

  • Ensure and improve compliance and Health & Safety.
  • Oversee client onboarding processes.
  • Drive staff development and upskilling initiatives.
  • Diversify services offered by the company.
  • Maintain and improve client retention.
  • Manage client relationships and satisfaction.
  • Develop and implement scheduling processes and manage Pipeline.
  • Translate strategic objectives into actionable management plans.
  • Optimize daily operations for maximum efficiency.