Assistant Manager at Alumni Tours at Alumni Tours - Cambridge & Oxford, Assistant Manager at Alumni Tours - Alumni Tours

Assistant Manager at Alumni Tours

Alumni Tours

Location: Cambridge & Oxford, United Kingdom

Category: Hospitality Management

Salary: 30,000 - 40,000 GBP / yearly

Full-time

Job Description

Alumni Tours is seeking an Assistant Manager to oversee day-to-day operations, manage tour guides, coordinate schedules, and ensure exceptional customer experiences for our guided punting and walking tours in Cambridge & Oxford.

Responsibilities

  • Manage day-to-day operations of the tour company
  • Supervise and support tour guides
  • Coordinate tour schedules and logistics
  • Ensure high-quality customer experiences
  • Assist in marketing and promoting tours

Qualifications

  • Experience in team and operations management within the tour or hospitality industry
  • Strong organisational and communication skills
  • Ability to work in a fast-paced environment
  • Knowledge of Cambridge and Oxford university environments
  • Customer service and sales experience
  • Bachelor's degree in Hospitality Management, Tourism, Business, or related field

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