Customer Service Assistant at NorthLink Ferries - Kirkwall, Scotland Customer Service Assistant - NorthLink Ferries

Customer Service Assistant

NorthLink Ferries

Location: Kirkwall, Scotland, United Kingdom

Category: Customer Service

Salary: 0 - 0 GBP / yearly

Full-time


Job Description

Join our team at NorthLink Ferries in Kirkwall as a Customer Service Assistant. This role involves making reservations and ensuring excellent customer service for passengers.

Responsibilities

- Make customer reservations via phone, email, and in person

- Adhere to Health, Safety, and Environment policies

- Deliver excellent customer service

Qualifications

- Good communication skills

- Ability to work in a team

- Proficient in using phone and computer systems

Perks & Benefits

- Competitive salary with annual reviews

- 6% contributory pension scheme

- 25 days annual leave plus bank holidays

Why Join Us?

- Supportive team environment

- Opportunities for professional and personal development

- Diverse and inclusive workplace