Customer Assistant - In-Store Bakery at M&S - Fareham, Customer Assistant - In-Store Bakery - M&S

Customer Assistant - In-Store Bakery

M&S

Location: Fareham, United Kingdom

Category: Customer Service

Salary: 18,000 - 22,000 GBP / yearly

Full-time


Job Description

Join our team at M&S as a Customer Assistant in our Bakery section, where you'll become a champion of our delicious baked goods. We're seeking passionate individuals with a love for baking and a deep understanding of bakery products to deliver fresh perspectives every day.

Responsibilities

  • Serve our customers efficiently, both on the shop floor and at service points
  • Keep the store clean and tidy, ensuring that our shelves are always stocked with product
  • Monitor and deliver on the daily sales targets, priorities, promotions, and selling opportunities
  • Proactively engage with customers to understand their needs, make recommendations, and deliver remarkable service throughout their visit to store
  • Build expert product knowledge to sell and recommend our products and services

Qualifications

  • High levels of customer service
  • Committed to delivering excellent work with great attention to detail
  • Open to and acts upon feedback, asking for this regularly
  • Takes accountability for planning and managing own workload efficiently
  • Strong communication skills
  • Adaptable to changing situations
  • Builds positive relationships by being a good listener
  • Good level of digital capability

Perks & Benefits

M&S aims to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity, and Equal Opportunities Policy, which starts with our recruitment and selection process.

Why Join Us?

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionizing how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team.