Customer Service Advisor

Likewize

Location: Crewe, Cheshire, United Kingdom

Category: Customer Service

Salary: 25,501 - 25,501 GBP / yearly

Full-time

Job Description

Join Likewize as a Customer Service Advisor in Crewe, Cheshire. Be part of a dynamic team providing outstanding customer service over the phone for global brands.

Responsibilities

Show empathy and understanding to customers over the phone
Utilize knowledge-based systems to provide solutions
Escalate issues to internal teams
Provide first call resolution
Stay updated on product and process changes
Follow data protection policies

Qualifications

Experience in customer service
Strong communication skills
PC literacy
Professionalism and adaptability
Teamwork

Perks & Benefits

22 days annual leave
Competitive salary and benefits
Supportive culture
Learning and development opportunities
Health Cash Plan
Employee Assistance Programme
Employee Discounts
Holiday buy back scheme

Why Join Us?

Join Likewize to be part of a leading technology company offering comprehensive protection against technological disruptions. Work in a fun, dynamic environment with opportunities for growth.