Location: London, England, United Kingdom
Category: Service Design
Salary: 50,000 - 80,000 GBP / yearly
Full-time
Join Netcompany as a Senior Service Designer to work on high-profile digital products and services for leading UK companies and Public Sector organizations.
Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments
Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams
Understand user, business needs and requirements and the wider operational and organization context
Analyze user needs and business objectives in highly complex service areas
Create design concepts, user experience designs, and service blueprints
Define vision and outcomes for products, services, and programs
Lead design workshops and design sprints with the team, senior stakeholders, and users
Rapidly design and test digital prototypes with users
You are an experienced service designer with the ability to lead and coach team members
Work in agile, multi-disciplinary delivery teams and have experience delivering new services
Build strong client relationships and work collaboratively across teams and organizations
Deliver in the UK public sector and work with technical and business stakeholders
Communicate complex business and technical challenges clearly
Hybrid working model with flexible working
25 days' holiday
Private Medical Health care via Vitality
Pension contribution, Life Assurance
Professional certifications supported for learning and development
Range of retail discounts and Employee Resource Groups
Join Netcompany, ranked 5th on the UK Top 50 Best Places to Work
Entrepreneurial culture with low bureaucracy and high agility
Opportunity to contribute and make a difference
Global presence with offices in UK, Denmark, Norway, Poland, Holland, and Vietnam
Committed to creating an inclusive and diverse environment