Customer Team Leader

Co-op

Location: Reading, United Kingdom

Category: Retail

Salary: 14 - 14 GBP / hourly

Full-time

Job Description

Join Co-op as a Customer Team Leader and be part of a team dedicated to providing excellent customer service. Lead the store team, supervise team members, and support the Store Manager in various tasks.

Responsibilities

Provide friendly and thoughtful service to customers
Develop team capabilities through coaching and training
Ensure store remains safe, legal, and operational
Manage stock accuracy and store operations
Deputise for Store Manager and implement new products/services
Build relationships in the local community

Qualifications

Genuine care for customer needs
Strong leadership and problem-solving skills
Great people skills and ability to build relationships
Flexibility to work varied shifts

Perks & Benefits

Full, paid training and career development support
30% discount on Co-op products
Pension scheme with up to 10% employer contributions
Access to virtual healthcare services
36 days holiday, employee assistance service, and more

Why Join Us?

At Co-op, we focus on making things fairer for our members and communities. We offer support for physical, mental, and financial wellbeing, as well as market-leading policies to help you through various life events.