Customer Relations Assistant at IKEA Reading - Reading, Customer Relations Assistant - IKEA Reading

Customer Relations Assistant

IKEA Reading

Location: Reading, United Kingdom

Category: Customer Service

Salary: 13 - 13 GBP / hourly

Full-time

Job Description

IKEA Reading is looking for a Customer Relations Assistant to create a positive shopping experience for customers.

Responsibilities

Resolve customer complaints and issues promptly
Handle returned products and escalate product issues
Support customers with product assembly and spare parts
Ensure a great checkout experience for customers

Qualifications

Strong customer service experience
Computer literate and tech-savvy
Ability to remain calm and patient with customers

Perks & Benefits

15% IKEA discount & discount portal
Life Assurance, enhanced pension contributions & interest free loans
Additional paid leave days
Free healthy meal options

Why Join Us?

Join us at IKEA Reading to be part of a diverse and inclusive workplace that values the contributions of all individuals.