Customer Service Advisor at Chubb Fire & Security - Blackburn, England Customer Service Advisor - Chubb Fire & Security

Customer Service Advisor

Chubb Fire & Security

Location: Blackburn, England, United Kingdom

Category: Customer Service

Salary: 24,800 - 24,800 GBP / yearly

Full-time


Job Description

Join Chubb Fire & Security as a Customer Service Advisor in Blackburn. Provide exceptional customer service to internal and external customers.

Responsibilities

Respond to inbound calls and emails professionally and effectively. Record information accurately and take ownership of customer requests. Identify incidents that may affect service delivery.

Qualifications

No experience necessary, full training provided. Strong communication skills, ability to build rapport, and IT literacy required. Must remain calm under pressure and be willing to learn.

Perks & Benefits

- 25 days holiday, plus bank holidays

- Free Onsite Parking

- Cycle to Work Scheme

- Employee Referral Scheme (?1000)

- Company Pension Scheme

- Life Assurance (4 x Basic Salary)

- Employee Scholarship Scheme

- Central Benefits Platform offering discounts

- Childcare Vouchers

- Health & Wellbeing Resources

- Bravo Awards for outstanding contributions

Why Join Us?

Join a global company with over 200 years of experience in keeping people safe. Extensive training and career development opportunities provided. Be part of a 'people first' culture.