Location: Blackburn, England, United Kingdom
Category: Customer Service
Salary: 23,809 - 23,809 GBP / yearly
Full-time
Join our Customer Excellence Team at Chubb Fire & Security as a Customer Service Advisor in Blackburn. Provide exceptional customer service to internal and external customers in a dynamic environment.
Respond to inbound calls professionally and effectively. Record customer information accurately and take ownership of customer requests. Identify incidents affecting service delivery and escalate when necessary.
No prior experience required. Strong communication skills, solution-focused mindset, IT literacy, ability to remain calm under pressure, willingness to learn in a fast-paced environment.
25 days holiday, free onsite parking, cycle to work scheme, employee referral scheme, company pension scheme, life assurance, employee scholarship scheme, central benefits platform, childcare vouchers, health & wellbeing resources, Bravo Awards.
Join a global company with over 200 years of experience in keeping people safe. Extensive training and career development opportunities provided to support your growth.