Customer Service Advisor (Sales Team)

wkLoop

Location: Luton, England, United Kingdom

Category: Customer Service

Salary: 25,000 - 30,000 GBP / yearly

Full-time

Job Description

Join our dynamic sales team as a Customer Service Advisor. You will be responsible for processing customer sales orders, handling operational issues, and providing exceptional customer service.

Responsibilities

Processing sales and sample orders
Answering customer and account manager calls and emails
Managing complaints and queries
Creating ad-hoc reports for teams
Improving department efficiency

Qualifications

GCSE passes in key subjects
Previous customer service experience
Proficient in Microsoft Outlook and Excel
Experience with 3rd party logistics providers
Numerate and detail-oriented

Perks & Benefits

Competitive Salary, Professional development, Bonus Structure and Company Profit Share Scheme, Pension scheme, 25 Days Annual Leave per annum with the ability to purchase up to 5 days

Why Join Us?

Join a company that values customer service excellence and offers opportunities for professional growth and development.