Location: Ealing, England, United Kingdom
Category: Customer Service
Salary: 0 - 0 GBP / yearly
Full-time
Join A2Dominion Group as a Service Recovery Assistant, where you will play a crucial role in providing excellent customer service and ensuring service recovery processes are efficient and effective.
Provide excellent customer service to customers through various channels, support the Service Recovery Team, manage low level cases, respond to customers in a timely manner, maintain accurate records, and support with administrative duties.
Educated to GCSE level in Maths and English, experience in customer service, strong communication skills, proficient in IT packages such as Microsoft Office, Outlook, Word, Excel, and CRM systems.
25 days holiday, contributory pension, flexible working, investment in learning and development, health and lifestyle benefits allowance, Cycle to Work Scheme, and more.
At A2Dominion Group, we value diversity and inclusivity, offer flexible benefits, rewards, and discounts, and provide opportunities for personal and professional growth. Join us in making a positive impact on people's lives.