Customer Service Advisor

wkLoop

Location: Taunton, England, United Kingdom

Category: Customer Service

Salary: 25,183 - 27,269 GBP / yearly

Full-time

Job Description

Join our team as a Customer Service Advisor providing support and guidance to customers contacting the Council regarding a wide range of services.

Responsibilities

Talk to customers face to face and over the telephone
Provide excellent customer advice and guidance
Support customers with online digital solutions
Signpost customers to relevant services

Qualifications

Excellent customer service skills
Strong communication skills
Computer literacy
Ability to handle sensitive interactions
Positive and calm approach

Perks & Benefits

Flexible working arrangements
Generous annual leave
Staff discounts
Employee Assistance Program
Pension Scheme

Why Join Us?

Join a passionate team dedicated to improving the lives of people in Somerset. We offer great training, development opportunities, and supportive management.