Customer Operations Executive at Funding Circle - London, England Customer Operations Executive - Funding Circle

Customer Operations Executive

Funding Circle

Location: London, England, United Kingdom

Category: Operations

Salary: 28,000 - 35,000 GBP / yearly

Full-time


Job Description

Join Funding Circle as a Customer Operations Executive in our Operations team. Provide exceptional customer support to borrowers and assist with funding queries.

Responsibilities

  • Respond to borrower inquiries via email or telephone.
  • Update Salesforce CRM system with relevant information.
  • Proactively problem solve and mitigate risks.
  • Develop relationships with suppliers and internal departments.

Qualifications

  • Driven and team-oriented.
  • Strong time management skills.
  • Effective communication abilities.
  • Adaptable and open to feedback.

Perks & Benefits

  • Private Medical and Dental Insurance.
  • Access to learning allowance and development platforms.
  • Wellness discounts and lifestyle perks.
  • Award-winning parental leave policies.

Why Join Us?

At Funding Circle, we celebrate diversity and offer a flexible working environment. Join us to make a difference in the world of small business finance.