Location: Warwick, England, United Kingdom
Category: Retail
Salary: 28,000 - 35,000 GBP / yearly
Full-time
Join Sainsbury's as a Customer Experience Manager, responsible for ensuring customers have a seamless experience from start to finish in-store. Lead a team, handle operational tasks, and drive exceptional service.
Manage a medium to large in-store team, assign tasks, plan breaks, create rotas, address performance issues, and assist with recruitment.
Lead training initiatives, drive a customer-centric culture, and ensure a welcoming environment for both customers and colleagues.
Experience in managing or supervising teams in a fast-paced retail setting. Proficiency in utilizing digital tools for stock management and scheduling.
Dedication to developing both yourself and your team, with a strong passion for customer service.
Discount card for shopping at Sainsbury's, Argos, Tu, and Habitat. Free food and drinks, generous holiday entitlement, pension matching, share scheme, wellbeing support, and more.
Join Sainsbury's for a structured career progression path, supportive environment, and opportunities for growth within the company and its subsidiaries.