Customer Service Advisor at EE - Merthyr Tydfil, Customer Service Advisor - EE

Customer Service Advisor

EE

Location: Merthyr Tydfil, United Kingdom

Category: Customer Service

Salary: 25,087 - 25,684 GBP / yearly

Full-time


Job Description

Join EE as a Customer Service Advisor in Merthyr Tydfil, assisting customers with mobile tech-related queries and providing technical support.

Responsibilities

- Assist customers with mobile tech-related queries over the phone

- Provide technical support and troubleshoot device issues

- Build rapport with customers and ensure excellent service delivery

Qualifications

- Strong problem-solving skills

- Interest in gaming or technology

- Ability to communicate effectively and build relationships

Perks & Benefits

- Competitive salary with incentives and bonuses

- Online GP access for you and your family

- Carer's leave and family leave options

Why Join Us?

- Supportive team culture and tailored training

- Opportunities for career development and growth

- Meaningful benefits and discounts on EE & BT products